Our business hours are:
Weekdays 8 AM-4 PM SAST
Saturdays 9 AM - 1 PM SAST

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Yellow Sub Trading FAQ

<p><span id="isPasted" style="color: rgb(26, 26, 26); font-family: &quot;Nunito Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">The Courier will make an attempt to call you and arrange a date and time that is suitable for you to receive your delivery. After a second delivery attempt the Courier will return your order to Yellow Sub Trading, and you will be credited for your purchase minus the cost of delivery and the cost of returning the package to us.</span> </p>

The Courier will make an attempt to call you and arrange a date and time that is suitable for you to receive your delivery. After a second delivery attempt the Courier will return your order to Yellow Sub Trading, and you will be credited for your pu

What happens if there is nobody to receive my order when the Courier delivers to me?

Delivery

How do I get in touch with Yellow Sub Trading?

How do I contact Yellow Sub Trading by email?

Do you offer any promotional or affiliate opportunities?

General Questions

How do I place an order online?

When can I expect the delivery of my order?

How do I track the delivery of my order?

Can I have my order delivered to a PO Box address?

How are shipping rates calculated?

My package says delivered, but I didn’t receive it.

Do you have a store or showroom I can visit?

Can my parcel be redirected to a different address?

What payment methods do you accept?

How do I use a coupon code?

Payments

Can I return or exchange an item?

How do I return an item I purchased online?

Can I return a parcel to the store?

My order has arrived but it’s not as I expected. What can I do?

Returns & Refunds

What happens if there is nobody to receive my order when the Courier delivers to me?Updated 2 years ago