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My package says delivered, but I didn’t receive it.Updated 2 years ago

Sometimes courier tracking information can be incorrect, and packages are marked as delivered before they actually arrive – oops! Your package will most likely be delivered within a few days, but it’s great to check with your neighbors, security, and/or anyone living in the same house or yard for more information in the meantime!

If you do not receive your order in a couple of days, please email our Customer Care team with your order number and tracking information so that we may assist you further! :)

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