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Yellow Sub Trading FAQ

<span id="isPasted" style="color: rgb(26, 26, 26); font-family: &quot;Nunito Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">In the rare event that your order arrives damaged or faulty, please take photos of the product in question and email our customer service team via&#xA0;<a class="fr-green fr-strong" href="https://www.yellowsubtrading.co.za/blogs/news/support@yellowsubtrading.co.za" rel="noopener noreferrer" style="box-sizing: inherit; -webkit-font-smoothing: antialiased; text-size-adjust: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); background-color: rgb(255, 255, 255); font-family: &quot;Nunito Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" target="_blank">support@yellowsubtrading.co.za</a><span style="color: rgb(26, 26, 26); font-family: &quot;Nunito Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;with the details. We&#x2019;ll respond within 48 hours. If you just don&#x2019;t like the product for any reason, we&#x2019;ll gladly accept it back as a return, providing it&#x2019;s in &#x201C;as new&#x201D; condition, in its original packaging with all labels attached.

In the rare event that your order arrives damaged or faulty, please take photos of the product in question and email our customer service team via support@yellowsubtrading.co.za with the details. We’ll respond within 48 hours. If you just don’t like

My order has arrived but it’s not as I expected. What can I do?

Returns & Refunds

How do I get in touch with Yellow Sub Trading?

How do I contact Yellow Sub Trading by email?

Do you offer any promotional or affiliate opportunities?

General Questions

How do I place an order online?

When can I expect the delivery of my order?

How do I track the delivery of my order?

Can I have my order delivered to a PO Box address?

How are shipping rates calculated?

My package says delivered, but I didn’t receive it.

Do you have a store or showroom I can visit?

Can my parcel be redirected to a different address?

What happens if there is nobody to receive my order when the Courier delivers to me?

My order has arrived but it’s not as I expected. What can I do?Updated 2 years ago