Yellow Sub Trading FAQ logo
Yellow Sub Trading FAQ logo

All articles

Can I return or exchange an item?Updated 2 years ago

You can absolutely return your item to us.

Your 100% satisfaction is important for us. We offer a 14-day Return for Exchange & 7-Days Refund Policy: If a product gets damaged or was faulty upon delivery - we will be responsible for the returning shipping fee. To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase. For returns, please click here to submit your return we will provide you with instructions on where to send returned goods after we approved the request. we recommended getting a copy of the waybill when returning goods to avoid "lost packages" situations. Please note that customers are responsible for shipping costs of returned items. When the returned item is received and inspected, you will receive a confirmation email, notifying you about the status of the return.

Was this article helpful?
Yes
No